General Information

Vehicle Security

Please display your sticker in the window of your vehicle during your stay and ensure the reception has your registration number logged.

Cars

All cars must be registered before or on arrival. Extra cars are charged at £6.00 per night if arranged on arrival. Extra cars must be registered and parked either on your pitch, next to your accommodation or in our designated car parks.

EV Car Charging 

Simply & quickly charge your electric car with hourly tokens available from Reception - keeping you green! All information can be found on the charging station or in your vehicle handbook.

Did we mention that we are the only EV charging point in Woolacombe? Pop in to Reception during your stay to purchase your tokens.

Security Barrier

Please note that security barriers are in operation for security - access to the park is restricted between the hours of 11.30pm - 7.30am. The barrier will rise automatically for exit. 

Camping & Touring

We politely remind you that when camping and touring on Electrical and Super Pitches, the electric supply is a maximum of 10amp. Please ensure that your tent/tourer, awning and car are kept within your pitch boundaries and not parked on other pitches.

Recycling 

Our recycling areas are situated on Avenue 2, 6, 10, below Avenue 5/3, and at the rear of the Clubhouse for paper, card, plastic and tins. A bottle bank is also available for mixed glass at the rear of the Club.

Refuse Collection

Please bag all your rubbish and place it in the nearest bin bay area. 

Departure

Guests are requested to vacate their accommodation by 10am and pitches by 11am. Please remember to leave keys at Reception. If you are leaving before the office opens at 8am, please post your keys through the letterbox on the wall outside the main doors. 

Maintenance

Please report any maintenance jobs to Reception between the hours of 8am - 8pm. Any non-urgent jobs reported after 8pm will be dealt with the following day. 

Bus Timetable 

Please click here for full timetable to Ilfracombe, and click here for full timetable to Barnstaple, or call 01271 863819 to speak with a member of Filers Travel team. Paper copies can also be collected from Reception. 

Post Office

Our on site Shop sells postcards and stamps and we would be happy to post them for you. Please take any post to Reception. Our closest Post Offices are at Woolacombe garage, village & Ilfracombe high street. 

Swimming Pool Security 

As a requirement of the law, and for your safety, a coded push button access control is used on the swimming pool doors. Please do not give this code to any unauthorised users of the swimming pool, the code is your for your use only and will be issued on arrival (codes may change. Please see Reception).

Please note that all children under 16, and any non-swimmers, must be accompanied by an adult (over 18) in the swimming pools, at all times. Lockers are available in the indoor swimming pool changing rooms and are operated by a returnable £1 coin. All property is left at the owners risk - the company will not accept liability for items lost, however caused. 

Useful Numbers

Out of Hours - Please see the Clubhouse main door
999 - Emergency
101 - Non-Emergency
111 - Devon Doctors (Out of Hours)
01271 870569 - Main Reception
01271 870276 - Local Doctors
01271 863119 - Ilfracombe Medical Centre
01271 322577 - ND Hospital
01271 870378 - Woolacombe Chemist
01271 866770 - Local Vet
03330 063300 - Emergency Dentist 
Local Taxi
01271 871000 - Ezee Cabs
07825 163284 - Beach Runner
01271 870553 - Woolacombe Tourist Info Centre

Out of Hours Emergency Only

In the event of an emergency during non-office hours, please contact the Clubhouse Manager in the Clubhouse. If the Clubhouse is closed, please use the emergency telephone numbers listed on the main reception front door.

Cash Back

Cash back is available in the on-site Shop and Bar & Clubhouse - minimum spend £5.00 and maximum cash back is £50.00 (for any one transaction). 

Nearest Banks

Nationwide - Ilfracombe
Lloyds - Ilfracombe
Natwest - Barnstaple
Barclays - Barnstaple

Wi-Fi 

The Wi-Fi service is easy to use. Just log on to your browser and select 'Woolacombe Sands Holiday Park Hotspot' or 'WiFi Spark Hotspot'. Select the 'buy time' option, having your debit or credit card handy. Please note, you cannot buy time from Reception. If you require further assistance, please call the WiFi Spark Helpdesk on 0344 848 9555. The security of your device is your responsibility, and we recommend that your firewall and anti-virus software is correctly configured and up to date. 

The WiFi is not the responsibility of Woolacombe Sands Holiday Park. Please contact WiFi Spark directly if you have problems with this service.

Time          Cost 
1 hour      - £3.75
1 day        - £6.00
2 days      - £10.00
1 week     - £12.00
2 weeks   - £18.00
1 month    - £24.00
3 months  - £40.00
6 months  - £75.00
 

 

How to get to Woolacombe Sands Holiday Park

If you are travelling by car, enter the postcode EX34 7AF into your SatNav. 

If you are travelling by public transport, the nearest train station is Barnstaple which is appx 40 mins away from Woolacombe. You can travel to Woolacombe either by bus or taxi. Bus timetables taxi numbers for Woolacombe are linked above and there are usually taxi's stationed outside Barnstaple train station.